customer service

Meet Melinda Holmes: Turning Buyers into Forever Customers

alex@prediqmedia.com
July 22, 2021November 17, 2021

Melinda Holmes joins the Dadpreneur Podcast to discuss turning your current buyers into forever customers by putting a focus on customer service and the overall customer experience. Melinda has turned over 20 years of building a customer experience into a widely varying career, starting as… Read More »Meet Melinda Holmes: Turning Buyers into Forever Customers

13 Cornerstones of Digital Customer Service

Erin
May 21, 2021August 1, 2021

Customer service is about providing support and resolving the problems of your customers. Where “customer service” once existed mainly through call centers and phone reps, in the digital age companies have to manage customer service across multiple channels, both online and offline. Customer satisfaction is… Read More »13 Cornerstones of Digital Customer Service